Strawfields COVID policies and precautions for 2021
COVID-19 Industry Standard In Partnership with The National Tourist Organisations of Great Britain and Northern Ireland.  In recognition that this business has confirmed that they have followed government and industry COVID-19 guidelines, ensuring processes are in place to maintain cleanliness and aid social/physical distancing.
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Strawfields Covid-19 cancellation policy
If Covid-19 government restrictions require Strawfields to close, or you are in a tiered area that the government has not allowed to travel to us, you are entitled to a full refund or a Strawfields voucher to enable you to transfer to alternative dates.  
You will qualify for a full refund, or to take the option to change your dates for later in the year or up to a year from your arrival date, for the following reasons, 
  • If we need to cancel your holiday due to a national lockdown.
  • Local restrictions including local lockdowns preventing travel are in place affecting your booking postcode
  • Local restrictions including local lockdowns preventing travel are in place in our postcode preventing you from travelling to us.
  • Please email us with any queries regarding your booking at alex@strawfields.co.uk with your booking reference and dates the reason why you cannot travel, if you would like to move your dates to alternative 2021/2022 dates. 
  • Please note that if you have changed your mind, and no longer wish to come on holiday in 2021, or if you are concerned about a future dated holiday, you are welcome to change your dates if 30 days before due arrival date; unfortunately unless a national or local lockdown have been confirmed by the Government on dates that impact your holiday, we cannot refund your holiday.
Deposits are nonrefundable (except for the Covid lockdown restrictions listed above).  If you do change your mind and can not come on your planned holiday, please inform us as soon as possible and we will try to re-book the dates and will hopefully be able to refund the remaining balance if the same dates can be rebooked.  Deposits are nonrefundable, but we will endeavour to transfer dates if at all possible and with enough prior notice given.  
Strawfields has a new normal, in line with government Covid-19 advice we have implemented: ​
  • ​Contactless check in –  All bookings are pre-paid and arrival times and details will be sent to you with your booking confirmation, please take the time to read these.  We’ll ask for your car registration details when you book. When you arrive on site, please text to say you have arrived,  give your name and which hut, yurt or if you have booked a camping pitch, then set up pitch or make your way to your Shepherds Hut or Yurt which will be prepared and ready for you.  The camping pitches are not allocated, choose any pitch in Poppy Patch.
  • Sensible social distancing – we have reduced our number of pitches in Poppy Patch to 6, giving you more space and increasing the social distancing on site, whilst also reducing numbers on site.
  • There will be signs as a common sense reminder to keep two metres from other people.
  • The shower and toilet block will be kept open and will have at least 1 deep clean a day plus supplementary cleans.
  • Hand sanitizers are provided at the shower block and around the site.
  • We’re only allowing individual bookings or bookings with one other family to prevent large groups assembling.
  • For health and safety reasons, campers are not allowed to have day visitors onto their pitches - please meet family and friends off-site so we can limit the number of people on our campsites.
  • Our outdoor play areas and the Cafe Barn will be open with social distancing guidance, breakfasts can be pre-booked and tables will be allocated if necessary. 
  • There will be a limit on numbers of people allowed in the Cafe Barn at any one time.
  • Pizza nights will be opening again in 2021 with new Covid measures in place, time slots will be booked and social distancing guidance in place.
  • Shepherd's Huts and Yurts will be open to book from May 14th  2021.  They all have there own private area with lots of space, hand washing and/or hand sanitizers at each unit and all huts will have their own shower and wee shack.